Contact us
General enquiries
Phone: 1300 653 187
Fax: 07 3738 9496
Email: publicguardian@publicguardian.qld.gov.au
Online: submit enquiry form
Our business hours are 9am – 4pm Monday to Friday
If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask to be transferred to us on 1300 653 187.
Health care consent
For registered health professionals that require health care consent.
Phone: 1300 753 624
Hours of operation are 9am - 5pm every day, including weekends and public holidays.
Children and young people under 18 years
This service is only for children and young people.
SMS: 0418 740 186
We respond to SMS 9am - 4pm Monday to Friday, but you can send us a SMS anytime.
Investigation of abuse
If you think someone with impaired decision-making capacity is being abused, report it now.
What we can help with
What we can't help with
- Face to face contact at our offices
- Money, wills and estates - contact Queensland Public Trustee
- Legal advice - consider Legal Aid Queensland
- Appointing a guardian - contact Queensland Civil and Administrative Tribunal (QCAT)